Payments Email Templates

At the top of your dashboard, click on Settings > Organisation > Emails. This is where you can view and edit all the email templates that are set up for your Organisation. If you do not edit them, they will be sent using the default template text. If you do not have the ability to "Edit" these templates, please contact your main Administrator who can give you the required access.

Admin "Payments" Email Templates

• Batch Payment Assigned for Review - sent to the Admin a Batch Payment has been assigned to for review, before it's approved.

Applicant "Payments" Email Templates

• Payment Batch Approved - sent to the Applicant when a payment is approved for them.

• Payment Paid - sent to the Applicant once a payment has been processed and marked as paid.

• Payment Letter Sent - sent to the recipients of a Payment Letter once it's been generated and sent as part of a Batch Payment.

Payment Batch Approved and Payment Paid are switched off by default — an Admin needs to enable them under Settings > Organisation > Emails before Applicants will receive them.