> For the complete documentation index, see [llms.txt](https://help.tahua.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.tahua.io/knowledge-base/administrator-help-guides/registration-management/changing-an-applicants-registration-type.md).

# Changing an Applicant's Registration Type

This article is for Administrators who need to move an Applicant to a different Registration Type, for example from Individual to Company.

If an Applicant registered under the wrong Registration Type, for example as an **Individual** when they should have registered as a **Company**, you can move them to the correct one using **Change Registration Type**.

{% hint style="danger" %}
**Changing the Registration Type permanently removes the Applicant's registration answers.** The Applicant has to fill in the new registration form from the start and resubmit it. This can't be undone.
{% endhint %}

***

### When to use Change Registration Type

Use it to correct an Applicant who is on the wrong Registration Type, especially soon after they've registered, before they've built up much information.

**Don't use it to move Applicants onto a new registration form** when you're replacing your forms. It clears their answers, so every Applicant would need to register again. See [Replacing a Registration Template with a New Form](/knowledge-base/administrator-help-guides/registration-management/replacing-a-registration-template-with-a-new-form.md) instead.

***

### What changes, and what stays the same

| Changes                                                                    | Stays the same                                                   |
| -------------------------------------------------------------------------- | ---------------------------------------------------------------- |
| The Applicant moves to the new Registration Type and its registration form | The Applicant's Applications, Contracts, Milestones and payments |
| All answers on their current registration form are removed                 | The users linked to the Applicant                                |
| Their registration goes back to the start, ready to be completed again     | The Applicant's name                                             |

Until the Applicant completes and resubmits their registration, they may not be able to apply for Grants. If the new Registration Type has **Enable Registration Review** turned on, an Administrator also needs to review and approve the new registration.

{% hint style="warning" %}
**Tahua doesn't email the Applicant when you change their Registration Type.** Let them know, so they know to sign in and complete the new registration form.
{% endhint %}

***

### How to change an Applicant's Registration Type

{% stepper %}
{% step %}

### Save a copy of the Applicant's current registration

Click **Registrations** in the top navigation and select **Applicants**. Search for the Applicant and click **View**. Click **Download Registration** to keep a copy of their current answers — it's in the **Registration** panel on an Individual's profile page, or the **Actions** panel on an organisation's registration page. You may need these to help the Applicant complete the new form.
{% endstep %}

{% step %}

### Click Change Registration Type

On the **Registrations** list, click the arrow next to the Applicant's **View** button and click **Change Registration Type**. For an organisation Applicant, you can also click **Change Registration Type** in the **Actions** panel on their registration page.
{% endstep %}

{% step %}

### Choose the new Registration Type

Read the warning, then select the Registration Type you want under **New Registration Type**. The Applicant's current Registration Type and any archived Registration Types aren't listed.
{% endstep %}

{% step %}

### Confirm the change

Click **Confirm**. You'll see **Registration type changed successfully**.
{% endstep %}

{% step %}

### Let the Applicant know

Contact the Applicant and ask them to sign in and complete their registration on the new form.
{% endstep %}
{% endstepper %}

***

### If you see "Cannot change to this registration type"

> Cannot change to this registration type. One or more users on this applicant already have an individual registration.

Each person can only have one Individual registration. You'll see this message if you try to change an Applicant to an Individual Registration Type when someone linked to it already has an Individual registration of their own.

If the records belong with that person's existing Individual registration, use [Transferring Applicant Records](/knowledge-base/administrator-help-guides/administrator-permissions-and-user-management/setting-up-an-account-in-tahua/transferring-applicant-records.md) to move them across instead.

{% hint style="info" %}
**Can't see Change Registration Type?** It only appears for Administrators who have permission to edit Applicants. Ask an Administrator with the right access, or check your Admin Group.
{% endhint %}

### See Also

* [Registration Type Settings](/knowledge-base/administrator-help-guides/registration-management/registration-type-settings.md)
* [Replacing a Registration Template with a New Form](/knowledge-base/administrator-help-guides/registration-management/replacing-a-registration-template-with-a-new-form.md)
* [Transferring Applicant Records](/knowledge-base/administrator-help-guides/administrator-permissions-and-user-management/setting-up-an-account-in-tahua/transferring-applicant-records.md)