> For the complete documentation index, see [llms.txt](https://help.tahua.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.tahua.io/knowledge-base/administrator-help-guides/decisions/decision-letter-templates.md).

# Decision Letter Templates

This article is for administrators who want to create a decision letter template when making a Decision.

When creating a Decision to accept or decline applications, you can either select an existing letter template or create a new one from scratch. The steps below demonstrate creating a Letter of Decline — Letter of Offer templates follow the same process.

> **Note:** You can also access and manage Decision Letter templates directly via **Settings > Templates > Decision Letters**.

**Step 1 — Create a new template**

1. Click **New Letter Template**.
2. Enter a template name and click **Create Template**.

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![](https://content.gitbook.com/content/49pNEQ4fXNtxv0yJ5jgn/blobs/q7XgzvZCXfLg0dpoSNCY/b99eW3SnMe7WdXmlLBc4BuHNjm6XMx933OSsQfiEFzUONGJg3d0IE0SdQzN%20j%2097dt8mCHl0MGOfKHmu4czqBTd7AcDcLsrdtjWoSCVdeKGYxk%20TgVglS8ccb2bYYHY3mr5s4H40)\
![](https://content.gitbook.com/content/49pNEQ4fXNtxv0yJ5jgn/blobs/GUU3Q4K6qoNj0QcDbMaD/1Dhc7YQdLj%20HJahzxFKxjxDVwQqXARfgOdklS40f7kqTzHrGs7jZ0x9D3IsXlD3h9rMmY1UJ3wItvyBdWVMkkqhKIr48SZO0IfLni2CIWOdYRClY%20D3i4wAZWhne%20KZ2eo22zz2c)

**Step 2 — Select an admin and open the editor**

1. Select an **Admin**. Their uploaded signature, full name, and title will automatically appear at the bottom of the letter.
2. Click **Edit Letter Template** to open the template editor.

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![](https://content.gitbook.com/content/49pNEQ4fXNtxv0yJ5jgn/blobs/rGjVvbUKjJp6ZOx4IQx1/xQT8KhkMqW9Vrfr7MkZ0XVSp9Qd9h06SgqPPEIfkuhaqV1P85tl4BCwaOuxmZoPrkOG3OxgAL0dTvyKtpI3pzrJIqMWyEfCAlhZJP6VjzIkgX6H_X%20yWES82DIl4Z5AwzldI9fhA)

**Step 3 — Build your letter template**

Use the following tools to build your template:

* **Insert Paragraph** — adds your first paragraph block. Additional paragraphs can be inserted above or below existing ones.
* **Paragraph dropdown** — manage page breaks and headings within your letter.
* **Insert Personalisation** — insert dynamic variables that pull in applicant-specific information (such as their name or application details). See the screenshots below for guidance on using this feature.
* **Preview** — see how the letter will look when sent. It's a good idea to preview regularly as you build.

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![](https://content.gitbook.com/content/49pNEQ4fXNtxv0yJ5jgn/blobs/222kNvhX2dij5ibXMQ1B/UzhE3bi0Ufl0y5Vm5JG2kWYXeRtRcYxdkFGjDbFnly%20oAjAr%20TdyMpgpnptOJsJhN8kL4Ooo9R19Jv0LlYhQ7t8641QcMvMBToS4sBi8b4%20WRyXFdpJy_Fxxn6zcE4vJ_AI6w8nb)![](https://content.gitbook.com/content/49pNEQ4fXNtxv0yJ5jgn/blobs/hg1s1eveWAPqNYHkb8SN/lq2wEOaWBxpGADiUyFvlgBDSi_P06VTfNzu1krhYtFxWhW%20ywKEo%20Ipm522A6hIqS6yFMZjblMKGA_a2SZUCyK7%20pGyt8pJ0%20hXSMQW8%20bixtkIX51uolCM8lvsosVguoanSCltv)\
![](https://content.gitbook.com/content/49pNEQ4fXNtxv0yJ5jgn/blobs/1X3NeprNiJey6Ow0pDIl/lTcU58G8eE9o3WEsXs9KE27iRDlzj7mz2Wwl4YqUzw8rTGrPeC24M7rH0JGqcu9FGJ3WkBsnrcvDTEW2CUGA_9QrVM8b7PwXt%20LWXYaZxhETiDZuCdoeZZGhBA83Uf4ut1RX02Nh)\
![](https://content.gitbook.com/content/49pNEQ4fXNtxv0yJ5jgn/blobs/FiUUQ5DkYtKeObVyWxmT/MzgF1YVlDs16DhgQ3PmUyQv0A_B6NJ7OV8fXBOJsY4vBwop2OzM3K39wvN7Gji3xBGw%20p5HAo_zHZWguY32DZjJqrFwrRI%207mpzu_z3jqKNZBWuRRmUSDBBpD1Zb3AtevA0qCRKn)![](https://content.gitbook.com/content/49pNEQ4fXNtxv0yJ5jgn/blobs/QSOp5mHAIV8ZZlGvmPE3/km11bczjuoMawclARrf0BLJCCgA_MAFVFfsKOpCFzY9z7NZdYv8ovV9pYYyDmQf8Y8Be2wdH_UdfmGit5HPXVtpBH_3BCAQrYduM1oNPElxUVKT%20UyXrMdz3A%202H6t7ycrFzlKBm)

**Step 4 — Save or revert**

Once you're happy with your template:

* Click **Save as New Template** to save it for future use, or
* Click **Revert Edits** to undo your changes and return to the last saved version.\
  ![](https://content.gitbook.com/content/49pNEQ4fXNtxv0yJ5jgn/blobs/BdiQskXCYRnxGhtD33f6/nLRmlPo4%207NsxrPrsYsh27z9Aopj_0cXVxXQzbYe5Qtb0DKvd4vQHwSwOAeXMT5mRJOhQoCOv0UG5ddE_0Vj9_k386NNhLyVuLhxRaVgPiVJMVzkwcShWGPSFTTJfcM05RGF5Bmg)\
  ![](https://content.gitbook.com/content/49pNEQ4fXNtxv0yJ5jgn/blobs/5TSA33cDAM10BZeBbB2h/8qQawzAiZQeb2WeKA%20KtQm8rYVW8HKpmmn5iLv6VJIvqb5CEXD9xKqlQd%20ZB0VhnRb3BTh2O4ZNy5ox2KAVj5pfMyDpxuCpYn8jR33Vfy%20jTZQHIHrjKLwzyD%20Hn4_W1k3t7zUuJ)